Study of passenger ride comfort on tram routes in Lviv
Students Name: Pronko Oleh Vasylovych
Qualification Level: master (ESP)
Speciality: Smart transport and logistics for cities
Institute: Institute of Mechanical Engineering and Transport
Mode of Study: full
Academic Year: 2024-2025 н.р.
Language of Defence: ukrainian
Abstract: The comfort of urban tram travel is a key factor influencing passenger satisfaction and the efficiency of public transport in general. In modern studies, comfort is considered as a multifaceted concept that encompasses physical, psychological and organizational aspects. According to the study by Roncoli et al. [1], one of the important factors is the avoidance of tram congestion, which has become especially relevant in the post-pandemic period. They proposed a method for assessing comfort based on incomplete data from automatic passenger counting, which allows for the rapid identification of problem areas on routes. Another study by Wawryszczuk et al. [2] focuses on the influence of vibrations, temperature and lighting on passenger comfort in the metro. They found that horizontal vibrations have a significant impact on reducing comfort levels, which may also be relevant for tram transport. In addition, the study by Kokalan and Tutan [3] developed a scale for passenger satisfaction with public transport, which takes into account aspects such as comfort, safety, accessibility and cost of travel. This scale can be adapted for the assessment of tram routes in Lviv. In the context of technical aspects, a study presented at the IAVSD 2023 conference [4] found that the abnormal comfort of trips in low-floor trams can be caused by a large amplitude of track irregularities and a low equivalent conicity of the wheel-rail contact. They proposed technical measures to improve comfort, such as reducing the stiffness of the secondary suspension and modifying the structural parameters of the cars. Thus, the analysis of the current literature indicates the need for a comprehensive approach to the assessment of the comfort of trips in tram transport, which takes into account both technical and subjective factors. This is especially relevant for cities with a developed tram network, such as Lviv, where the results of such studies can contribute to improving the quality of passenger service. The object of research - the process of providing transport services to passengers of urban electric transport (tram) in the city of Lviv. Subject of the study - the comfort indicators of passenger transportation on tram routes in Lviv, in particular, factors that affect the subjective and objective perception of comfort by passengers. The purpose of the study: analysis and assessment of the level of comfort of trips on tram routes in Lviv in order to identify factors that reduce the quality of transportation and develop recommendations for its improvement. Keywords - public transport, comfort, questionnaire, routes. List of references used: 1. Roncoli, C., Chandakas, E., & Kaparias, I. (2023). Estimating on-board passenger comfort in public transport vehicles using incomplete automatic passenger counting data. Transportation Research Part C: Emerging Technologies, 146, 103963. https://doi.org/10.1016/j.trc.2022.103963PMC+1ScienceDirect+1 2. Wawryszczuk, R., Kardas-Cinal, E., Lejk, J., & Sokolowski, M. (2023). Methods of Passenger Ride Comfort Evaluation—Tests for Metro Cars. Sensors, 23(12), 5741. https://doi.org/10.3390/s23125741MDPI 3. Kokalan, O., & Tutan, A. (2021). Passenger Satisfaction Scale for Public Transportation. Transportation Research Record, 2675(3), 1–10. https://doi.org/10.1177/0361198120961382SAGE Journals 4. Zhang, Y., Liu, X., & Wang, J. (2024). Research on the Causes and Countermeasures of Abnormal Riding Comfort of Tram. In Advances in Dynamics of Vehicles on Roads and Tracks III (pp. 172–184). https://doi.org/10.1007/978-3-031-66971-2_19