Communication in the Public System, Coaching and Negotiation

Major: Administrative Management
Code of subject: 7.281.01.E.024
Credits: 4.00
Department: Administrative and Financial Management
Lecturer: -
Semester: 2 семестр
Mode of study: денна
Learning outcomes: Know: - Knowledge and understanding of the subject area and understanding of the profession - The acquisition of flexible mindset that enables to understand and solve the problems and tasks, while maintaining a critical attitude to the established scientific concepts Be able to: - The ability to identify, classify and describe the work related to public comunication and administration, through the use of analytical methods and modeling techniques; - The ability to conduct business communication, knowledge and understanding of the subject area and understanding of the profession to determine the structure and architecture to build knowledge in public management and administration.
Required prior and related subjects: Management in public and private organizations; political and public leadership; The economy in public decision-making; Intellectual Property; Public policy: analysis and implementation mechanism
Summary of the subject: The essence and main features of coaching, its place and role in communication and negotiations. Coaching and negotiations. Effective coaching and algorithm of its implementation. Business communication: essence and typology. Communication in the public system. Communication at the universities. Communication in business. Features of communication with foreign partners. The solution of conflicts in the civil service. Types of organizational conflicts. Business communication in international relations. Grounds of business communication.
Assessment methods and criteria: current control (30%) control measure (70%).
Recommended books: . Drahomyrets'ka N. Komunikatyvna diyal'nist' yak skladova profesiynoyi diyal'nosti derzhavnoho sluzhbovtsya / N. Drahomyrets'ka // Instytut peretvorennya yak peredumova efektyvnoho vykorystannya resursnoho potentsialu rehionu. Odesa, 2003. - S. 107-112. 2. Kovalevs'ka T.Yu. Osnovy efektyvnoyi komunikatsiyi: navch.posib. (poradnyk upravlintsevi na shchoden') / T.Yu. Kovalevs'ka, S.A. Bronikova. Odesa: Feniks, 2008. – S. 140. 3. Uspishna komunikatsiya v biznesi ta osviti: Navchal'nyy posibnyk. – K.: Vydavnycho-polihrafichnyy tsentr «Kyyivs'kyy universytet», 2006. – 207s.