Management in Tourism

Major: Tourism
Code of subject: 6.242.00.O.030
Credits: 8.00
Department: Tourism
Lecturer: d.e.s.Terebyh A.A.
Semester: 4 семестр
Mode of study: денна
Learning outcomes: the ability to write, execute and operate tourist documentation in the formation and implementation of tourism product; theability to plan and organize the tourist office;the ability to use tools and technologies of modern management in the management of tourism enterprises;obtaining knowledge of communication and interaction and conflict resolution during formation and implementation of tourist services.
Required prior and related subjects: Economics of tourism industry. Tourism Organization (tour operation), Organization of entrepreneurship in tourism.
Summary of the subject: The essence and content management of tourism. Evolution of Tourism Management. Management system in tourism. Manage of internal and external environment in tourism. Functions, principles and methods of management of tourism.Communication management in the tourism industry.Management decisions in tourism.
Assessment methods and criteria: The current control (30%) - practical training, oral interviews and test; - The final control (70%) - exam
Recommended books: Кіптенко В.К. Менеджмент туризму: підручник / В. К. Кіптенко. -К. : Знання, 2010. - 502 с. Король О. Д. Менеджмент туризму : навч. посібник / О. Д. Король, М. П. Крачило ; Чернівецький національний ун-т ім. Юрія Федьковича. - Чернівці: Рута, 2008. - 240 с. Мальська М. П. Туристичний бізнес: теорія та практика. Підручник / Мальська М. П., Худо В. В.- К.: Центр учбової літератури, 2012. – 368 с